Experience

A journey spanning software engineering, technical program management, energy systems, healthcare, education, and entrepreneurship. Each role has shaped my approach to building systems that empower people and drive meaningful impact.

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Roles
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Years Experience
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Industries
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Projects Led

Work Experience

Qcells North America logo

Applied AI Engineer - Engineer III

Qcells North America

May 2026 - Present
  • Bridge AI engineering and enterprise strategy, leading AI initiatives from opportunity discovery through deployment, adoption, and scale
  • Design, build, and deploy production AI solutions using generative AI, LLMs, advanced RAG, agentic AI, multimodal models, and machine learning
  • Architect enterprise AI agents and knowledge systems with advanced RAG pipelines, multi-agent workflows, tool integrations, guardrails, evaluation frameworks, and human-in-the-loop processes
  • Partner with business leaders and cross-functional teams to identify high-impact AI opportunities, translate business challenges into technical solutions, and prioritize initiatives by value and strategic impact
  • Develop AI strategy, roadmaps, standards, reusable frameworks, governance approaches, and lifecycle practices to enable scalable enterprise adoption and measurable business value
  • Implement model and agent evaluation, observability, hallucination mitigation, safety guardrails, output validation, scalability, latency, reliability, and responsible AI practices
  • Champion AI adoption through rapid prototypes, demonstrations, executive and team workshops, technical enablement, and knowledge sharing across engineering and business teams

Skills

Generative AILarge Language Models (LLMs)Retrieval-Augmented Generation (RAG)Agentic AIMulti-Agent WorkflowsMultimodal ModelsMachine LearningAI StrategyAI GovernanceResponsible AIAI EvaluationGuardrailsHuman-in-the-LoopObservabilityEnterprise ArchitectureCross-Functional Collaboration
Qcells North America logo

Software Systems Engineer, Engineer III, Product Management Office

Qcells North America

Dec 2025 - Present
  • Performance Monitoring Platform & AI Integration: Designed and developed a beta site performance monitoring platform with interactive dashboards providing real-time visibility into system health, energy performance, and operational anomalies across deployed solar + ESS systems; integrated AI-driven capabilities for anomaly detection, intelligent insights, and data-driven decision support
  • Software Systems Validation (End-to-End): Led systems-engineering-driven validation and testing across a residential solar and energy storage ecosystem, spanning homeowner applications, installer commissioning app, fleet management platform, APIs, and connected hardware systems
  • UI/UX, Firmware, and Integration Testing: Validated UI/UX workflows for mobile and web applications, ensuring alignment with real-world installer and homeowner use cases; verified firmware–software interactions during commissioning and operation; executed end-to-end integration testing across firmware, cloud services, APIs, and user-facing platforms
  • API Validation & Data Integrity: Owned API testing and validation, ensuring reliable communication, data consistency, and seamless integration between internal systems and external partners
  • Telemetry, Analytics & Root Cause Analysis: Translated system telemetry and performance data into actionable insights, accelerating root cause analysis (RCA), defect resolution, and continuous product improvement
  • Cross-Functional System Integration: Collaborated across software, hardware, product, and operations teams to identify issues, prioritize fixes, and improve overall system reliability and user experience
  • Digital Product & Website Optimization: Contributed to website and digital product improvements, enhancing usability, performance, and alignment with customer and product requirements
  • Systems Engineering & Quality Frameworks: Applied structured systems engineering methodologies, including validation frameworks, RCA, and 8D, to ensure product quality, system reliability, and release readiness

Skills

Systems EngineeringSystems ValidationPerformance MonitoringInteractive DashboardsAI IntegrationAnomaly DetectionTelemetry AnalysisAPI TestingData IntegrityUI/UX ValidationFirmware-Software IntegrationEnd-to-End Integration TestingSolar + ESS SystemsFleet Management PlatformsRoot Cause Analysis (RCA)8DRelease ReadinessCross-Functional Collaboration
GAF Energy logo

Software & Data Engineer, Engineer II

GAF Energy

Apr 2025 - Dec 2025
  • Built a production-line digital twin to simulate throughput and optimize scenarios before deployment
  • Implemented LIMS to bring lab data to life and integrated with manufacturing MES for end-to-end traceability
  • Developed Tableau and Looker dashboards powered by Python, SQL, and GCP that turned messy data into decisions
  • Created VR and web-based tools with Unity and Blender to communicate complex processes intuitively
  • Owned document control, establishing secure file systems, permissions, and knowledge architecture
  • Drove clarity and productivity across R&D by automating workflows and reducing manual effort

Skills

PythonSQLJavaScriptCC#GitTableauLookerGoogle Cloud Platform (GCP)DockerUnityBlenderAODocs
GAF Energy logo

Technical Program Manager, Engineer II

GAF Energy

Oct 2023 - Mar 2025
  • Drove complex hardware programs through every stage with excellence in quality, reliability, safety, and speed
  • Led multidisciplinary teams across Manufacturing, R&D, and NPI to prep partner sites and mitigate risks
  • Built quality frameworks: DFMEA, PFMEA, Process Maps, Control Plans, DOEs, SOPs
  • Defined and executed BOM strategies in close coordination with supply chain for launch readiness
  • Initiated software tools to scale hardware deployment more efficiently and predictably
  • Communicated program status crisply to execs: risk, timeline, recommendations—no fluff
  • Drove continuous improvement cutting costs, streamlining processes, and improving KPI tracking

Skills

Program ManagementNew Product Introduction (NPI)DFMEAPFMEAProcess MappingControl PlansDesign of Experiments (DOE)Bill of Materials (BOM)Risk ManagementKPI TrackingStakeholder Communication
GAF Energy logo

Technical Program Manager, Engineer I

GAF Energy

Aug 2022 - Oct 2023
  • Owned program timelines, risks, and quality plans across multiple workstreams
  • Led readiness efforts for partner factories and flagged early risks with practical mitigations
  • Built DFMEAs, PFMEAs, Control Plans, and Process Maps to turn ambiguity into clarity
  • Partnered with supply chain to define and execute BOM strategy
  • Developed internal tooling to scale NPI deployment predictably and efficiently

Skills

Program ManagementNPIDFMEAPFMEAControl PlansProcess MappingSupply Chain CoordinationRisk Management
SAP logo

Mixed Reality Developer

SAP

Aug 2022 - Mar 2023
  • Designed and built immersive 3D experiences across VR, AR, and MR for SAP's Innovation & Pioneering team
  • Led prototyping of practical use cases for emerging technologies with a strong focus on intuitive usability
  • Collaborated globally on an XR digital twin product to enhance interactive capabilities
  • Architected efficient systems for complex AR/VR applications that drove innovative project outcomes

Skills

Mixed Reality (MR)Virtual Reality (VR)Augmented Reality (AR)XR3D DevelopmentPrototypingDigital TwinsSystem Architecture
GAF Energy logo

Program Management Intern

GAF Energy

Jul 2022 - Aug 2022
  • Coordinated pilot builds and logistics for readiness reviews
  • Drafted early process maps, SOPs, and reliability test plans
  • Supported risk tracking and stakeholder communication
  • Built document workflows to keep information flowing across teams

Skills

Program ManagementProject ManagementManufacturing Process Improvement
Northeastern University - Khoury College logo

Graduate Ambassador for CS

Northeastern University - Khoury College

Jan 2022 - Jun 2022
  • Designed and led technical and social events to build community and skills
  • Acted as a student voice, advocating for improvements to campus spaces and support systems
  • Welcomed and guided new students through outreach and admissions engagement

Skills

EditingCross-functional Team Leadership
Northeastern University - SFBA logo

Graduate Ambassador

Northeastern University - SFBA

Jan 2021 - Dec 2021
  • Represented the graduate student body across disciplines, providing feedback and advocating for change
  • Designed and led inclusive events focused on academics, wellness, culture, and career growth
  • Built and maintained a campus landing page and website to centralize resources
  • Produced social content and wellness newsletters to elevate community engagement

Skills

EditingCross-functional Team Leadership
Northeastern University logo

Graduate Course Facilitator - GLI Lead360

Northeastern University

Jan 2021 - May 2021
  • Facilitated weekly leadership workshops on EI, values, conflict, and inclusion
  • Mentored graduate students and co-designed reflective activities and case discussions
  • Cultivated a safe, collaborative environment for growth and connection

Skills

EditingCross-functional Team Leadership
Northeastern University logo

Graduate Instructional Assistant

Northeastern University

Sep 2020 - Dec 2020
  • Troubleshot real-time IT issues to keep classes running smoothly
  • Coordinated across TAs, faculty, and admin to streamline communication
  • Supported hybrid and remote instruction during a period of rapid change

Skills

Technical SupportCommunication
Etsy Shop logo

Professional Artist and Freelancer

Etsy Shop

Jan 2019 - Aug 2020
  • Created original artwork and custom commissions for global customers
  • Managed end-to-end operations: design, packaging, shipping, marketing, and customer service
  • Maintained a 5-star rating by delivering quality with warmth and attention to detail
  • Grew visibility organically through design, storytelling, and optimization

Skills

E-commerceGraphic DesignCustomer ServiceMarketing
Community of Disability Services (Non-Profit) logo

Energy Efficiency Coordinator

Community of Disability Services (Non-Profit)

Mar 2019 - Apr 2020
  • Designed and led team-building energy workshops across Alberta
  • Built a custom web tool that helped organizations analyze and reduce energy use
  • Launched a province-wide online training program to expand access
  • Created templates and tracking systems that turned one-off efforts into a repeatable model

Skills

Program ManagementEnergy AuditingWeb DevelopmentTraining & EnablementStakeholder Engagement
Shoppers Drug Mart logo

Pharmacy Assistant

Shoppers Drug Mart

Apr 2014 - Apr 2020
  • Prepared and dispensed prescriptions with accuracy and attention to detail
  • Managed inventory and ordering systems, keeping operations compliant and smooth
  • Created weekly blister packs and performed pharmaceutical compounding
  • Handled triage, refills, callbacks, and third‑party billing in high‑pressure settings

Skills

Pharmacy OperationsInventory ManagementCompoundingCustomer Service

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